Frequently Asked Questions

How can I put up a shade sail by myself?


To get a maximal lifespan and usage out of your shade, it is recommended to book an appointment with us so we can custom fit your shade. This ensures that your shade is fitted to a high standard and there is no risk of damage or injury.




How much does it cost to install a shade sail?


Each cost is dependent on many factors, such as location, type of fabric or size. Click our 'Get Your Instant Quote' to recieve a free quote.




How do I clean my shade sail?


Please note: ACTshade offer a cleaning service to save you the time and hassle. We take down your shade, repair (if needed), clean and re-hang. If you decide to clean you shade, here’s what to do: 1. Remove any debris from the shade sail. 2. Using a soft bristle brush and warm soapy water, work soap into the sail 3. Hose down sail with clean water (Don’t use a high pressure hose) 4. Lay sail down to dry completely - do not hang sail wet 5. If storing after wash - do not store whilst wet. This encourages mould growth




What colour and material best reflects UV rays?


Thick material and darker colours, such as balck, brown or navy blue absorb more UV rays, making the covered area cooler to sit under. Alternatively, lighter, thinner materials, such as white or yellow will absorb less UV rays. However, all shades will protect you from the sun and direct sunlight




What type of shade sails do you make?


Check out of 'Shade Sails' tab to see what type of shades we offer.




How can I leave a review regarding my shade sail?


You can leave a review on our Google page, by clicking on the picture below: We also have a survey monkey to review our customer service: https://www.surveymonkey.com/r/FHZKCXJ